We collect and mediate disputes of fines and fees from parking tickets. We also manage Boston’s resident parking program.
Our primary mission is to respond effectively to questions about parking tickets, resolve any disagreements through an adjudication process, and to deter illegal parking by successfully collecting parking violation fines. We also adjudicate and collect fines on abandoned vehicles and issue permits for resident parking.Please note:
- Boston City Hall is open for in-person services, but most transactions with our office can be done online.
- Scheduled parking ticket appeal hearings are conducted Monday through Friday, from 9 a.m. - 4 p.m. For questions, call 617-635-4410 (Monday through Friday, 9 a.m. - 4:30 p.m.) or email firstname.lastname@example.org.
1 City Hall Square
Room 224Boston, MA 02201-2007
Office hoursMonday through Friday, 9 a.m. - 4:30 p.m.
For resident parking questions, please email:
Parking resourcesParking help
Resident Parking Permits
Many of the City’s residential streets are now “Resident Parking Only.” You need a permit to avoid getting a ticket.
The City’s parking meters are in operation Monday through Saturday, from 8 a.m. - 8 p.m.
ParkBoston: meters paid by app
You can now pay for street parking in Boston with your phone.
We have tips and guides to help you with many parking situations in the City.
Take a look at the fines and common codes found on tickets.
To remove a boot, you need to first pay your violations and fees.
There are four ways to make an appeal.
Parking in Boston can be difficult. We hope this guide will helps.
You'll find meters throughout Boston. Here's what you need to know.
Learn more about getting disability plates and placards.