How Age Strong Can Help You
Age Strong Advocates can help with resources, savings, and opportunities, for Boston residents age 60+.
We want to help older Bostonians access the information, programs, and services they need and are entitled to. Our goal is to ensure that you live healthy and dignified lives in the City of Boston.
Our advocates have the expertise and compassion to solve problems with you. Do you or someone you know need assistance? Call Age Strong at 617-635-4366 Monday-Friday 9 to 5 and an Age Strong Advocate will assist you.
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Still have questions? Contact:
Age Strong Commission
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1 City Hall Square
Room 271Boston, MA 02201
How we can help
- Assistance is available in any language. Please let your advocate know which language best serves you.
- Medicare/health insurance counseling - Meet with trained SHINE counselors (Serving the Health Information Needs of Everyone) to find the best medical and prescription drug coverage for the least cost. Also, find out if you're eligible for the Medicare Savings Program.
- Application assistance for benefits like SNAP (formerly food stamps), LIHEAP (fuel assistance), housing, and more.
- Connecting older adults to events, activities, and programs throughout the city.
- Referrals to legal, financial, and medical experts, as well as protective services in cases of elder abuse, self-neglect or financial exploitation.
- Connections to volunteer opportunities.
Meet Your Age Strong Advocate
Meet Your AdvocateEvery month, Age Strong Advocates hold Advocate Hours across the City. This gives you the opportunity to connect with your Advocate in person. Advocate Hours are not held on federal or City holidays. You can also speak to your advocate on the phone during business hours Monday-Friday 9 to 5, send them an email, or visit us at City Hall. For more information regarding Advocate Hours, cancellations, location accessibility, or any other questions or concerns, please call Age Strong at 617-635-4366. Age Strong Advocates are outlined below by neighborhood.
The Age Strong advocate for Allston/Brighton is Nhung (Ivy) Pham. You can contact her at 617-635-2295 and nhung.pham@boston.gov or in person at City Hall during regular business hours.
The Age Strong advocate for Back Bay is Sapphire-Cypress Trinh - You can contact her at 617-635-4503 and sapphirecypress.trinh@boston.gov or in person at City Hall during regular business hours.
The Age Strong advocate for Beacon Hill is Nhung (Ivy) Pham. You can contact her at 617-635-2295 and nhung.pham@boston.gov or in person at City Hall during regular business hours.
The Age Strong advocate for Charlestown is Renee Montella. You can contact her at 617-635-4716 and renee.montella@boston.gov or in person at City Hall during regular business hours.
The Age Strong advocate for Chinatown is Sapphire-Cypress Trinh - You can contact her at 617-635-4503 and sapphirecypress.trinh@boston.gov or in person at City Hall during regular business hours.
The Citywide Age Strong advocate is Tammy Sutton. You can contact her at 617-635-3202 and tammy.sutton@boston.gov or in person at City Hall during regular business hours.
The Age Strong advocate for North Dorchester is Julieta De Barros - You can contact her at 617-635-4539 and julieta.debarros@boston.gov or in person at City Hall during regular business hours.
The Age Strong advocate for South Dorchester is Alycia Joyner - You can contact her at 617-635-3993 and alycia.joyner@boston.gov or in person at City Hall during regular business hours.
The Age Strong advocate for Downtown is Sapphire-Cypress Trinh - You can contact her at 617-635-4503 and sapphirecypress.trinh@boston.gov or in person at City Hall during regular business hours.
The Age Strong advocate for East Boston is Juan Santana - You can contact him at 617-635-4418 and juan.santana@boston.gov or in person at City Hall during regular business hours.
The Age Strong advocate for the South End is Tim Berrocal. You can contact him at 617-635-1185 and timothy.berrocal@boston.gov or in person at City Hall during regular business hours.
The Age Strong advocate for Hyde Park is Yves Jean. You can contact him at 617-635-0021 and yvesmary.jean@boston.gov or in person at City Hall during regular business hours.
The Age Strong advocate for East Boston is Juan Santana - You can contact him at 617-635-4418 and juan.santana@boston.gov or in person at City Hall during regular business hours.
The Age Strong advocate for Mattapan is Yves Jean. You can contact him at 617-635-0021 and yvesmary.jean@boston.gov or in person at City Hall during regular business hours.
The Age Strong advocate for Mission Hill is Vilma Valentin - You can contact her at 617-635-4363 and vilma.valentin@boston.gov or in person at City Hall during regular business hours.
The Age Strong advocate for the North End is Sapphire-Cypress Trinh - You can contact her at 617-635-4503 and sapphirecypress.trinh@boston.gov or in person at City Hall during regular business hours.
The Age Strong advocate for Roslindale is Michelle Pierre. You can contact her at 617-635-0644 and michelle.pierre@boston.gov or in person at City Hall during regular business hours.
The Age Strong advocate for Roxbury is Julieta De Barros - You can contact her at 617-961-6830 and julieta.debarros@boston.gov or in person at City Hall during regular business hours.
The Age Strong advocate for South Dorchester is Alycia Joyner - You can contact her at 617-635-3993 and alycia.joyner@boston.gov or in person at City Hall during regular business hours.
The Age Strong advocate for the South End is Tim Berrocal. You can contact him at 617-635-1185 and timothy.berrocal@boston.gov or in person at City Hall during regular business hours.
The Age Strong advocate for the West End is Nhung (Ivy) Pham. You can contact her at 617-635-2295 and nhung.pham@boston.gov or in person at City Hall during regular business hours.
The Age Strong advocate for West Roxbury is Renee Montella. You can contact her at 617-635-4716 and renee.montella@boston.gov or in person at City Hall during regular business hours.
Latino Liaisons -
- Vilma Valentin. You can contact her at vilma.valentin@boston.gov or 617-635-4363.
- Juan Santana. You can contact him at juan.santana@boston.gov or 617-635-4418.
Haitian Liaisons -
- Yves Jean: You can contact him at yvesmary.jean@boston.gov or 617-635-0021.
- Michelle Pierre: You can contact her at michelle.pierre@boston.gov or 617-635-0644.
Cabo Verdean Liaison -
- Julieta De Barros. You can contact her at 617-961-6830 and julieta.debarros@boston.gov.
Vietnamese Liaisons -
- Nhung (Ivy) Pham: You can contact her at 617-635-2295 and nhung.pham@boston.gov.
- Sapphire-Cypress Trinh: You can contact her at sapphirecypress.trinh@boston.gov or 617-635-4503.
Faith-Based Communities -
- Michelle Pierre: You can contact her at michelle.pierre@boston.gov or 617-635-0644.
LGBTQ+ Communities -
- Tim Berrocal: You can contact him at timothy.berrocal@boston.gov or 617-635-1185.
Advocacy & Benefits Coordinators -
- Rosana Maltez: You can contact her at rosana.maltez@boston.gov or 617-635-7450.
- Cassandra Desroches: You can contact her at cassandra.desroches@boston.gov or 617-635-4646.
Age Strong Flyers
Age Strong FlyersRelated resources
ResourcesRelated City Departments
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Still have questions? Contact:
Age Strong Commission
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1 City Hall Square
Room 271Boston, MA 02201
