Find Your Path to Recovery

Recovery is possible and we can help. We offer information and support for anyone on their substance use journey.

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The PAATHS (Providing Access to Addictions Treatment, Hope and Support) program connects people, families, and community partners to external treatment services and programs. We aim to find services that meet the unique needs of our residents.

We do not provide direct treatment services or on-site beds.

You can contact us by calling 1-855-494-4057 (available 24 hours a day) or visiting us in-person. No appointment necessary.

Questions? Contact us:
311@BOSTON.GOV
1-855-494-4057
774 ALBANY St.

BOSTON, MA 02118

Visit Us

We offer support on a first-come, first-served basis.

Monday-Friday: 7 a.m. - 5 p.m.
774 Albany St., 1st floor, Boston, MA 02118
Call our 24-hour hotline 1-855-494-4057 for more information. If you’re a case manager, please call ahead.

We help anyone in need regardless of immigration status. Emergency crisis care and initial assessments require no documentation. However, a lack of relevant documents that help determine billing can be a barrier to treatment placements. We recommend bringing the following items when you visit us:

1. Proof of Massachusetts Residency

This can be a state identification card, utility bill, or a letter from a shelter.

2. Proof of Income

This can be a recent pay stub or tax forms to qualify for sliding scale fee (pay what you can afford, which can be zero).

3. Verification of Uninsured Status

Documentation confirming you do not currently have an active private health insurance plan.

Our Services

We serve any person or family from Boston or the Greater Boston area. If you don’t call Boston home, we also provide relocation support.

You don’t have to navigate recovery alone. Our teams are here to support you with the following services:

Same-Day Assessment and Referrals

We provide immediate, multilingual, and barrier-free assessments for substance use.

We can help you find treatment and recovery services that fit your needs. This may include:

Acute Treatment Services (ATS) - commonly referred as detox

Clinical Stabilization Services (CSS)

Transitional Support Services (TSS)

Medication-Assisted Treatment

Outpatient care

Overdose prevention

Transportation and Treatment

Once you’re connected to a treatment program or service, our teams will stay connected with you throughout your recovery journey.

We can help coordinate in-state transportation and support transitions between levels of care. This helps you stay connected to the services you need.