Cold Emergency in Boston
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Mayor Wu declared a cold emergency in the City from Friday, February 3, through Sunday, February 5.

Emergency Medical Services

We are Boston's municipal Emergency Medical Service, and one of three public safety agencies who respond to 9-1-1 calls.

Our department is a recognized leader in emergency medical service and the largest municipal EMS in New England. We are staffed by full-time uniformed emergency medical technicians, paramedics, supervisor, and command personnel.

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Interested in becoming a Boston EMS EMT

Are you interested in a rewarding and challenging career as an Emergency Medical Technician? 

Learn more  Get Notified

Contact us

Medical emergencies

If you have a medical emergency dial or text 9-1-1.

Join our ems team

recruiting@bostonems.org
617-343-1125

Communications office

media@bostonems.org
617-343-6976

BILLING QUESTIONS

844-353-7842

Want to learn more?

Our primary mission is responding to medical emergencies, but we also serve the City in other ways:

  • We work with public and private partners to enhance emergency planning and preparedness.
  • We support City services and injury prevention through reporting and analytic efforts.
  • Through community engagement, we educate residents about safety and lifesaving skills.

Learn more about our work

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