We believe in promoting a culture that makes City employees want to come to work every day, to a place they feel valued and supported.
- Putting People First. We are a City of neighbors. It's on us to empower the people who power the communities in which we live, work, and thrive every single day.
- Always Growing. We are on a continuous journey to improve ourselves in order to make our employees’ experiences better.
- Commitment to Service. What we do in HR each day ripples outward to impact our community as a whole. Our calling to public service is what unites us.
OUR CORE WORK
COMPENSATION & CLASSIFICATION
We facilitate the process through which positions/jobs are assigned to a salary grade and step in grade, according to the expected duties, skills, competencies, level of experience, education, licenses, and certifications required to fulfill the job.
We work with hiring managers across City departments to attract, recruit, hire, and retain strong internal and external candidates for careers at the City of Boston.
POLICIES AND PROCEDURES
We provide guidance to employees, managers/supervisors, and departmental leadership to ensure awareness, understanding, and compliance with all City policies, as well as applicable State and Federal requirements.
LEAVE & ABSENCE MANAGEMENT
We design, develop, and implement leave policies and programs to meet the work-life needs of employees in accordance with laws and regulations, as well as to attract and retain talent.
We are responsible for creating, updating, and managing health and insurance benefits available to City of Boston employees and retirees.
We support a positive relationship between the City and its employees, including open communication, feedback, counseling, support services and resolution of investigations, grievances and disciplinary actions.
Our trained clinicians work in collaboration with authorities, commissions, employees and family members to restore and initiate well-being in work and life.
LEARNING & DEVELOPMENT
We develop and deliver training to support City-wide initiatives, departmental operations, and individual ability to meet performance expectations according to role and level. We also offer professional development opportunities for career advancement.
We process claims and administer workers compensation benefits to employees who get injured or sick from a work-related cause.
The Story of Beacon
The Beacon call center and portal are new ways we are using technology to enable a consumer-grade experience and change the way we do HR.
In December 2021, we launched the Beacon HR experience to streamline shared services across City departments and provide a simple way for our employees to find information, complete, required tasks, and contact the HR team — anywhere, anytime, on any device.