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Life at the City of Boston

Learn more about who we are, what we do, and how we grow at the City of Boston. 

Those who work for the City are more than just employees. We are a community of neighbors serving the neighborhoods in which we all live, work, and play. And though we come from different cultures and backgrounds, we are united through our shared commitment to protect and grow our sense of community— for it is Boston’s greatest strength.
Watch: A Message from Mayor Wu

Our Values

A City employee speaks to a resident
Putting People First

We believe the future of our city depends on the success of each individual. Our charge is to see every person and listen. To meet people where they are — by getting City Hall out of City Hall into our neighborhoods, block by block, street by street. 

A City employee paints a mural
Always Growing

When we make City Hall more accessible, we are all raised up. When we communicate in many languages, we all understand more. Boston is constantly changing — sometimes rapidly, and sometimes through persistent effort — but with everyone’s inclusion and participation, we believe, ever for the better. 

City employees erecting Memorial Markers at the Finish Line
Commitment to Service

City government is special. We are the level closest to the people, so we must do the big and the small. Every street light, every pothole, every park, every classroom lays the foundation for a better future. We'll tackle our biggest challenges by getting the small things right.

Diversity and Inclusion

We are committed to creating an environment in City government where each employee feels respected, valued, and appreciated for their own individuality and diverse viewpoints.
Read Statement

Employee Resource Groups

Contact: Diversity

Employee Resource Groups (ERGs) are independently organized, led, and governed by City of Boston employees. These community-driven groups provide support and make an impact in and outside the workplace.

What value do ERGs bring to THE CITY OF BOSTON?
  • Employee Resource Groups (ERGs) build a sense of community and belonging for employees. They connect people in a social and professional way and encourage interaction between employees.
  • ERGs empower employees by giving each group a collective voice to speak with decision makers and management. Groups are also empowered to assemble and voice concerns as a community.
  • ERGs support learning and development by offering formal and informal leadership opportunities and creating visibility for employees who are active.
  • ERGs also provide a resource for leadership and decision makers regarding staff and community issues, needs, and policies.

Active ERGs at the City of Boston

Asian and Pacific Islander Employee Resource Group
We're creating space for APIA employees to better get to know each other. We also work to highlight the diverse cultures and experiences of the APIA community, and advocate for APIA needs and concerns.
Bicycle / Active Transportation Group
We partner with the City to promote a culture of healthy and green living, working, and playing. Our group supports active modes of moving around and through Boston. Our mission as an employee resource group is to lead by example.
Black Employee Network
We partner with the City to promote a culture of diversity and inclusion. Our network supports the City's goals of increasing access and building equity in City resources. We offer professional development, networking, and a voice for black employees.
City Hall Book Club
We bring City employees together to explore issues that affect Boston and other urban areas. City Hall Book Club is made up of a diverse group of City employees with many different backgrounds and opinions.
City of Boston ERG for Women
We bring together women across all departments at the City of Boston to discuss topics affecting women, girls, and their families. We promote a culture of diversity and inclusion through learning.
City of Boston Toastmasters
We are the first Toastmasters International chapter formed within a municipal government in Massachusetts. We offer a welcoming, educational, and supportive space for City employees to discover their leadership style and master public speaking.
Latinx Employee Resource Group
We build a supportive and uplifting environment, create networking opportunities, engage in professional development. We also discuss topics that affect our community, advocate for policy changes, volunteer our time, and are in familia with our members.
LGBTQ+ Employee Resource Group
Our group serves to foster community and networking among the City’s diverse LGBTQ employees. Our goal is to create inclusion and acceptance in the City around LGBTQ experiences and issues.

Work-Life Well-being

The Employee Assistance Program (EAP) is a resource for City of Boston employees, their family, and retirees to restore and initiate well-being in work and life. The service is available regardless of position or length of employment. It's confidential, and available at no cost.


Work and Life Benefits


Other insurance providers offer short and long-term disability. They also offer optional life insurance and critical illness coverage. Please be advised that these benefits are not administered by the Health Benefits Office.


You can buy an MBTA pass and have the cost deducted from your payroll before taxes. Public School employees who work at 26 Court Street can buy Charlie Cards through the same program.

Flexible Spending Accounts

Flex Spending lets you deduct pre­-tax money for out-of-pocket medical expenses, dependent care, and transportation.


We offer paid time off based on your position and years of service at the City. We also offer generous holiday benefits and paid holidays to all full-time employees.


We have a number of leave programs, depending on the situation. These programs can be paid or unpaid.


Eligible City of Boston employees may be granted up to 12 weeks of compensated time off for the care of and bonding with a child added to their immediate family.


You can redeem unused sick days for a lump sum of cash. You can only redeem them if you've used less than five sick days in the last year, ending on December 31.


Employees in certain roles can donate sick days into a pool on a yearly basis.

Learn more about benefits available to City workers and retirees.

Learning and Development

The City partners with Boston University and Northeastern University in providing a limited number of full-tuition scholarships to qualifying City of Boston employees pursuing graduate degrees or certificates each year.
Learn More

Educational Advancement Opportunities


If you have already earned your associate degree from one of six participating Massachusetts Community Colleges, you may be able to earn a scholarship to attend and receive a bachelor’s degree from Boston University. 


According to your Collective Bargaining Agreement, you may be eligible for tuition reimbursement through your union.


The City partners with Boston University and Northeastern University in providing a limited number of full-tuition scholarships to qualifying City of Boston employees pursuing graduate degrees or certificates each year.

“I manage a very large grant for the City of Boston, but I came from an education background, so I was never a numbers guy. The finance courses and accounting classes I was able to take through BU's Questrom School of Business have definitely hit home.”

“A graduate program was the only way for me to achieve the credentials required to become a licensed social worker, but it is time-consuming and expensive. I truly appreciate the City's willingness to invest in me.”


Employee Training Programs

New Hire Orientation

The virtual, four-hour program is held over two days each month. New hires are enrolled within their first month at the City. During the program, employees:

  • meet their new hire “class"
  • hear from City leadership, and
  • explore their health benefits, retirement options, the EAP, and the City’s Diversity and Inclusion work.
Leadership Summit

During this collaborative, three-day, virtual experience, City of Boston managers and supervisors:

  • explore traits of successful leaders
  • build crucial leadership and communication skills, and
  • chart their course for leading the City's workforce.
Technology Training

Our Department of Innovation and Technology (DoIT) team creates and provides online and in-person group and one-on-one training for City of Boston employees and teams. Free classes are available in:

  • project management
  • Microsoft Office
  • the Google Suite, and
  • much more.

Early Careers

Meet Joey Headley and learn about his journey from starting out as a DoIT fellow to becoming a full-time Data Analyst on the Analytics Team.

You’re looking to make an impact while developing your career. We’re looking for the next generation of City leaders to build Boston’s future. 

City of Boston internships, fellowships, and youth employment opportunities are the perfect way to launch your career while making an impact. You’ll work on real projects, solve hard problems, and gain valuable feedback along the way.
  • You want meaningful and challenging work.
  • You want to make a difference in the communities where we work, live, and play.
  • You want to learn from colleagues who inspire and believe in you.
  • You want to join people from different cultures and backgrounds brought together to effect positive change.

Early Career Opportunities

An intern and her mentor work together on a computer

Internships are most often offered to students, and sometimes new graduates, to experience a professional work environment. Internships provide hands-on work responsibilities and opportunities to learn more about roles and career paths at the City of Boston.

A fellow and her colleague whiteboard a problem together

A fellowship is a training and research opportunity that provides professional development to research or study a subject area. Candidates for fellowships are often graduate or post-graduate students, but may be at any stage of their career.

Youth employees laughing while comparing notes
Youth Summer Jobs

The City’s SuccessLink Employment program offers a variety of youth and young adult summer jobs at nonprofits, community-based organizations, and City agencies. Youth workers are paid hourly and participate in professional development programming throughout the summer.

Ready to get to work building Boston's future? Come work for the City of Boston!

We're Hiring!

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