city_hall

Official websites use .boston.gov

A .boston.gov website belongs to an official government organization in the City of Boston.

lock

Secure .gov websites use HTTPS

A lock or https:// means you've safely connected to the .gov website. Share sensitive information only on official, secure websites.

SNAP Benefits Alert
/
The federal government shutdown may delay November SNAP payments. We have information on other resources and assistance for residents who are impacted.

File a Language And Communications Access Complaint

The LCA Office provides information to the public in the most commonly used languages. We advise them of the right to file a complaint if they feel that they have been the subject of discrimination. The information we provide describes how and where to file a complaint.

Step
1

Fill Out an Online Form

Step
1

Get a complaint form

Step
2

Submit Your Form

You can submit your completed complaint form in person at:

1 City Hall Sq. #500

Boston, MA 02201

Language and Communications Access

Room 817

Or email your completed form to:

LCA@boston.gov

Keep in Mind

Department Language and Communications Access (LCA) liaisons work in tandem with our office to address complaints. We do not retaliate or take other adverse action because an individual has filed a complaint alleging discrimination based on Languages Other Than English (LOTE) status or needs.

Provide Your Feedback
Back to top