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Provider Information

Read important information for health care providers.

Provider Information Resources

Resources

RWSD recently added a new module that allows for agencies to share eligibility status. Please review the manuals below and check the Resource Center for additional information. 

Manuals and Forms

The FY24 Provider Manual for RWHAP Part A was adapted from previous iterations. It was revised to reflect the most recent HRSA guidance as enumerated in Policy Clarification Notices:

  • 13-02
  • 15-01
  • 15-02
  • 16-02, and
  • 18-02, as well as the National HIV/AIDS Strategy.

The intent of these revisions is to make program administration as easy and flexible as possible. We also want to ensure that all practices comply with federal regulations. Service standards and fiscal policies have a client-centered focus. The goal is to maximize the provision of direct care services and ease the administrative burden. 

Presentation
 

Service Standards outline the elements and expectations a Ryan White HIV/AIDS Program (RWHAP) service provider follows when implementing a specific service category. The purpose of service standards is to ensure that all RWHAP service providers offer the same fundamental components of the given service category across a service area. Service standards establish the minimal level of service or care that an RWHAP-funded agency or provider may offer within a state, territory, or jurisdiction.   

The Client Services Handbook is a useful resource for the various stakeholders in the Boston Eligible Metropolitan Area (EMA). This resource allows providers of Ryan White Part A services to reference service category definitions. They can also learn what other services are available in their region. It creates an opportunity for providers to network and allows providers to make warm referrals for their clients to other Part A funded agencies.

The Ryan White Services team created a Health Programs Coverage Guidebook for subrecipients and clients to use to navigate the programs with annual enrollments/applications to minimize administrative burden. 

Please the: 

The guidebook has information from: 

  1. The Ryan White Dental Program 
  2. MassHealth 
  3. New Hampshire Care Program 
  4. Community Resource Initiative 
  5. Medicare

 

Fiscal Year 2024 Reporting Deadlines

Submission Date Reporting Period Due Date
Submission Date

Invoices and Service Data Entry 

Reporting PeriodMarch 1, 2024 - February 28, 2025
Due Date30 days after each month's end
Submission DateOutcomes Reporting
Reporting PeriodMarch 1, 2024 - February 28, 2025
Due DateClient outcomes must be submitted in e2Boston within 26 weeks from the first day of services
Submission DateHRSA Ryan White Services Report (RSR)
Reporting PeriodJanuary 1, 2024 - December 31, 2024
Due DateTo be determined
Submission DateDeadline for Final Budget Revisions
Reporting PeriodMarch 1, 2024 - February 28, 2025
Due DateDecember 15, 2024

HIV Services Locator

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