city_hall

Official websites use .boston.gov

A .boston.gov website belongs to an official government organization in the City of Boston.

lock

Secure .gov websites use HTTPS

A lock or https:// means you've safely connected to the .gov website. Share sensitive information only on official, secure websites.

SNAP Benefits Alert
/
The federal government shutdown may delay November SNAP payments. We have information on other resources and assistance for residents who are impacted.

Public Records

Under Massachusetts law, every person has a right to access public government records. Not all records are public, and you may need to pay a fee to get them.

Request a Public Record

If you have any questions, or if you need help getting records from the City of Boston, contact publicrecords@boston.gov.

Contact
  • 1 City Hall Square
    Room 615
    Boston, MA 02201
  • icon-time
    Office hours
    Monday through Friday, 9 a.m. - 5 p.m.

Cost of public records requests

Paper copies of records

City of Boston departments assume you would like electronic copies of records if we have them. The cost of black and white paper copies of documents is $.05 per page.

Research cost

There is no cost for the first two hours of time we need to find records. After two hours, the fee is usually no more than $25.00 per hour. When we review a request, we will provide you an estimate of how much the research will cost.

Learn more about Public Records Fees

Records Access Officer

Grace Jung is the Director of Public Records and Records Access Officer (RAO) for the City of Boston. You can contact her at grace.jung@boston.gov.

Contact
  • 1 City Hall Square
    Room 615
    Boston, MA 02201
  • icon-time
    Office hours
    Monday through Friday, 9 a.m. - 5 p.m.
Back to top