Environmental Sanitation Division
Our mission is to protect the health and safety of the people of the City of Boston. This division is comprised of three sections: Rodent Control, Site Cleanliness, and Auto Shop Licensing and Enforcement.
We enforce state and city laws that protect the health and safety of the public. These codes help us protect public health by keeping Boston free of rodents, ensures bulk refuse is properly maintained and managed and promoting safety measures in auto shops.
Boston Rodent Action Plan
Under the direction of Mayor Michelle Wu Boston launched the Boston Rodent Action Plan (BRAP), a new coordinated, multi-agency initiative to mitigate the rodent population in Boston and maintain an excellent quality of life established for Boston residents, families, and visitors. The City of Boston also released the BRAP report, commissioned by the Inspectional Services Department (ISD) and authored by Dr. Bobby Corrigan, a leading Urban Rodentologist. The report details the factors contributing to the urgent rodent population in the city and will serve as a foundation for improving ongoing City efforts to address this critical quality of life issue better impacting residents and neighborhoods across Boston.
Rodent Control
We conduct inspections to make sure there is no rodent infestation present on a property. When we get a complaint, we'll do a comprehensive inspection of the area. We look for signs of an infestation and try to find and eliminate food sources.
Site Cleanliness
The City of Boston Site Cleanliness Ordinance requires all businesses and residential locations that maintain bulk refuse apply for a license from the Boston Inspectional Services, Environmental Sanitation Division.
Auto Shop License
You need to get a license to run an auto shop or dealership in the City.
Assistant Commissioner
NOTICE OF ACCOMMODATIONS
NOTICE OF ACCOMMODATIONS
English: Interpretation, translation, and disability accommodation services are available to you at no cost. If you need them, please contact us at isd@boston.gov, LCA@boston.gov, or 617-635-5300
Spanish - Español: Hay servicios de interpretación, traducción y adaptaciones para discapacidades a su disposición sin costo alguno. Si los necesita, por favor póngase en contacto con nosotros mandando un correo electrónico a isd@boston.gov, LCA@boston.gov o llamando a 617-635-5300
Haitian Creole -Kreyòl ayisyen: Sèvis entèpretasyon, tradiksyon, ak sèvis akomodasyon pou andikape disponib pou ou gratis. Si w bezwen sèvis sa yo, tanpri kontakte nou nan isd@boston.gov LCA@boston.gov oswa 617-635-5300
Traditional Chinese - 繁體中文: 我們可以為您提供免費的口譯, 筆譯, 和殘疾人士合理照顧服務。如有需要,請與我們連絡,發電子郵件至 isd@boston.gov LCA@boston.gov 或致電 617-635-5300
Vietnamese - Tiếng Việt: Các dịch vụ thông dịch, dịch thuật và hỗ trợ người khuyết tật được cung cấp miễn phí cho bạn. Nếu bạn cần họ, vui lòng liên lạc với chúng tôi theo địa chỉ isd@boston.gov, LCA@boston.gov hoặc 617-635-5300
Simplified Chinese - 简体中文: 我们可以为您提供免费的口译, 笔译, 和残疾人士合理照顾服务。如有需要,请与我们联系, 发电子邮件 isd@boston.gov, LCA@boston.gov 或致电 617-635-5300
Cabo Verdean Creole - kriolu: Nu ta oferese-bu sirvisus di interpretason, traduson y sirvisus di komodason pa gentis ku difisénsia di grasa. Si bu meste kes sirvisu la, kontata-nu pa email isd@boston.gov, LCA@boston.gov ó pa telefóni, pa númeru 617-635-5300
Arabic - العربية
خدمات الترجمة الشفوية والتحريرية والتسهيلات لذوي الإعاقة متوفرة لك دون تحملك أي تكلفة. إذا احتجت لهذه الخدمات، يرجى التواصل معنا على البريد الألكتروني isd@boston.gov ،(LCA@boston.gov)، أو على رقم الهاتف 6176355300.
Russian -Русский: Услуги устного и письменного перевода и по приспособлению инвалидов предоставляются бесплатно. Если Вам они нужны, просьба связаться с нами по адресу электронной почты isd@boston.gov LCA@boston.gov либо по телефону 617-635-0708
Portuguese - Português: Disponibilizamos serviços de tradução e interpretação e adaptações especiais para pessoas com deficiências gratuitamente. Para solicitar, envie e-mail para isd@boston.gov, LCA@boston.gov ou ligue para 617-635-0708
French - Français: Les services d'interprétation, de traduction et d'adaptation aux personnes handicapées sont à votre disposition gratuitement. Si vous en avez besoin, veuillez nous contacter à isd@boston.gov, LCA@boston.gov ou au 617-635-0708
Somali - Af Soomaali: Adeegyada tarjumaadda luuqadaha iyo hoyga naafada ayaa diyaar kuu ah adiga oo aan wax kharash ah ka bixin. Haddii aad u baahatid iyaga, fadlan nagala soo xiriir isd@boston.gov, LCA@boston.gov ama 617-635-0708